Privacy Policy

INFORMATION YOU PROVIDE TO US:

We collect the personal information you provide to us when you purchase our products or visit our tea Forte website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, tax ID number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Inferences from Other Data, including inferences created from other personal information collected
  • Information from other sources

We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals) and Retail Partners.

The categories of information we may collect include:

Other consumers (e.g., referrals)

  • Personal Identifiers, including Name and Email address

Retail Partners

  • Personal Identifiers, including Name, Email address, and Postal address
  • Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Analyzing Data
  • Conducting Surveys
  • Creating Customer Profiles
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Marketing Our Products & Services
  • Meeting Compliance & Legal Requirements
  • Operating Our Website or Mobile Apps
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Storing and Managing Data

HOW WE DISCLOSE YOUR INFORMATION

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information Sharing Categories

Personal Information Category Categories of Service Providers Categories of Third Parties
Personal Identifiers Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, Sales & Marketing Tools, and Website Operations Tools Ad Networks, Commerce Software Tools, Data Analytics Providers, Data Cooperative, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools
Internet Activity Commerce Software Tools, Data Analytics Providers, Sales & Marketing Tools, and Website Operations Tools Ad Networks, Commerce Software Tools, Data Analytics Providers, Data Cooperative, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools
Commercial Information Business Operations Tool, Commerce Software Tools, Data Analytics Providers, and Sales & Marketing Tools Ad Networks, Data Analytics Providers, Data Cooperative, Payment Processors, and Sales & Marketing Tools
Financial Information Business Operations Tool, Commerce Software Tools, Data Analytics Providers, and Sales & Marketing Tools Data Analytics Providers, Payment Processors, and Sales & Marketing Tools
Inferences from Other Data Data Analytics Providers Sales & Marketing Tools

MICROSOFT CLARITY

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

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Return Policy

If you have an item that you wish to return, please Contact Us via email at info@teaforte.com or call 1 (800) 721-1149 within 15 days of order receipt to receive a returned merchandise authorization (RMA) number. You MUST contact us prior to returning your products. WE DO NOT ACCEPT RETURNS WITHOUT AN RMA NUMBER, and we do not issue credit for items returned without an RMA number. To receive full credit, all returns must be unopened in their original packaging and in a resalable condition. We do not cover the costs of return shipping charges unless due to company error. Orders requested for return within 15 days of order receipt will be refunded in full for items and the original shipping charge.